Return and Refund Policy

www.aidajewelryedu.com is committed to providing an exceptional learning experience. All refund requests are subject to the following terms and conditions:

1. Refund Window (3 to 7 Days)

Customers are entitled to request a full refund within a maximum of 7 days from the date of purchase and registration, provided there is a technical or system error on the platform that prevents access to content or hinders learning. The issue must be reported within the first 3 to 7 days from the purchase date to ensure processing and refund eligibility.

2. Refund Eligibility Criteria

To qualify for a refund, the following conditions must be met:Submit a formal refund request via email within the specified timeframe (maximum 7 days from the purchase date).Clearly state the specific nature of the technical or platform issue encountered.The customer must not have watched more than 3 video lessons from the course.

3. Non-Refundable Cases

Exceeding the 7-day window from the date of purchase and account activation.Watching more than 3 video lessons from the course (even if requested within the 7-day period).Change of mind, personal preference, or lack of time, as refunds are strictly limited to technical issues that prevent viewing or accessing the course.

4. Refund Process

Refund requests must be submitted directly to technical support via email: info@aidajewelry.comUpon approval, refunds will be issued to the original payment method within 7 to 14 business days (depending on the customer's bank or payment provider).

Unified Contact Information:

Website:www.aidajewelryedu.comUnified Email & Technical Support:info@aidajewelry.comLast Updated: August 4, 2026